PRICING AND VALIDITY

All rates mentioned in emails or programs provided by Casa Viet Travel are quoted in USD or EURO. We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises made by wholesalers or other suppliers. Casa Viet Travel guarantees the validity of the quoted prices, invoices, and attached documents.

Prices are NOT included bank transfer fees, Customers are required to pay the bank fees by their side. 

Customers are encouraged to carefully review the inclusions and exclusions before booking. These details are clearly outlined in the program sent by Casa Viet Travel.

For the booking during peak seasons (Christmas, New Year’s Eve, Lunar New Year), Casa Viet Travel will surcharge for the total bill. Many hotels include compulsory special Gala Dinners on Christmas Day, New Year’s Eve and sometimes on national and/or other festive occasions in each country. This is a compulsory charge, and will be communicated by Casa Viet Travel where applicable.

The children’s policy will be informed by our Travel Consultant.

 

    Book this tour

    Upload Image...

    DEPOSIT AND PAYMENT

    A deposit of 30% of the total invoice is required to confirm your booking. The remaining balance of the total invoice (70%) must be settled at least 14 days before the arrival date of Customers.

     

    Full payment (100% of the total invoice) will be required for these cases:

    • The total invoice is less than 600 USD.
    • For bookings less than 15 days before the arrival date of Customers.
    • Urgent booking

     

    The deposit is non-refundable but may be credited toward a future booking if the departure date is postponed, subject to specific circumstances and any applicable amendment fee or penalty charges.

    Customers may be required to deposit more than 30% (40% – 50%) in case hotel, cruises and other suppliers require full payment before your arrival date.

    For a big group size of Customers (more than 15 persons) the balance of the total invoice may be required more than 20 days before your arrival date. Our travel consultant will inform you by email the exact deadline of payment.

      Book this tour

      Upload Image...

      Day 1: Departure

      Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec viverra purus vitae venenatis laoreet. Phasellus tincidunt rhoncus rutrum. Mauris a eleifend nisl. Cras ac bibendum massa.

      • Donec ultricies, turpis a sagittis suscipit, ex odio volutpat sem, vel molestie varius est.
      • Suspendisse ultrices nulla eu volutpat volutpat. Proin gravida nibh vel velit auctor aliqueenean.
      • Nunc tincidunt mollis felis, sed bibendum ligula auctor et. Etiam a erat sit amet augue tincidunt euismod.

      Day 2: Departure

      Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec viverra purus vitae venenatis laoreet. Phasellus tincidunt rhoncus rutrum. Mauris a eleifend nisl. Cras ac bibendum massa.

      • Donec ultricies, turpis a sagittis suscipit, ex odio volutpat sem, vel molestie varius est.
      • Suspendisse ultrices nulla eu volutpat volutpat. Proin gravida nibh vel velit auctor aliqueenean.
      • Nunc tincidunt mollis felis, sed bibendum ligula auctor et. Etiam a erat sit amet augue tincidunt euismod.

      Day 3: Departure

      Lorem ipsum dolor sit amet, consectetur adipiscing elit. Donec viverra purus vitae venenatis laoreet. Phasellus tincidunt rhoncus rutrum. Mauris a eleifend nisl. Cras ac bibendum massa.

      • Donec ultricies, turpis a sagittis suscipit, ex odio volutpat sem, vel molestie varius est.
      • Suspendisse ultrices nulla eu volutpat volutpat. Proin gravida nibh vel velit auctor aliqueenean.
      • Nunc tincidunt mollis felis, sed bibendum ligula auctor et. Etiam a erat sit amet augue tincidunt euismod.

        Book this tour

        Upload Image...

        CANCELLATION BY CUSTOMERS

        All cancellations must be received in writing via email. 

        The cancellation timeline is calculated from the time Casa Viet Travel receives the cancellation email of Customer until the arrival date. 

        Please find the cancellation for FIT booking as below. Cancellation policy for GIT booking (more than 15 persons) will be advised separately case by case by our travel consultant.

        FLIGHT CANCELLATION

        All flights booked are governed by the terms and conditions of the airfare and are determined by the Airlines (not we – Casa Viet Travel). In most cases, airfares are fully non-refundable and non-transferable. Airline charges or part or full cancellation fees may apply to your particular airfare. 

        Our travel consultant will help you wherever possible within these terms and conditions.

        CANCELLATION FOR OTHER SERVICES

        Cancellation fees are determined as follows:

        • Cancellation over 30 days before departure: 30% of the total Invoice
        • Cancellation 29-15 days before departure: 50% of the total Invoice
        • Cancellation 14-7 days before departure: 100% of the total Invoice

        Note: For single services such as cruises on the Mekong River, Ha Long Bay, Bai Tu Long Bay, or Lan Ha Bay, cancellation policies may vary depending on the cruise operator. Please contact our travel consultant for further details.

        CANCELLATION BY CASA VIET TRAVEL

        In case of a force majeure regarding political conditions, war, natural disaster, storm and flood, epidemics, Casa Viet Travel reserves the right to alter or cancel the confirmed booking (including tour package or single services). Casa Viet Travel will contact you for appropriate alterations, we always find the best solutions and arrange similar or alternative options. However, it is not easy to provide other services at the same prices. If the new cost is less than the prepaid one, we will offer you a similar service which has the same costs. If the new cost is higher than the previously confirmed one, you will be required to pay the difference.

        TRAVEL DOCUMENTS

        All Customers must be required to provide information of a valid passport and necessary visas or permits at the commencement of travel. All such documentation is the sole responsibility of the client. Your travel advisor may assist you in applying for the necessary travel documentation upon request. We accept no responsibility or liability whatsoever for the failure of clients to obtain appropriate documentation.

         INSURANCE

        Since Bus tickets, train tickets and car rental price are exclusive of insurance, you are required to obtain your own full travel insurance. It is your responsibility to read your insurance policy before you travel and ensure that the insurance scheme provides you with the requisite level of cover.

        FORCE MAJEURE

        If as a consequence of “Force Majeure” (as defined below), We is obliged to curtail, alter, extend or cancel the Tour, you shall not be at liberty to maintain a claim for compensation or otherwise for any loss arising as a consequence of said curtailment, alteration, extension or cancellation of the Tour.

        “Force Majeure” means Acts of God, natural disasters, adverse weather conditions, fire or other destruction of any vessel, craft or vehicle to be used in connection with a holiday, destruction or damage to holiday accommodation, riots, acts of war, civil commotion, exercise of legislative or government action, municipal or military or other authority, strikes, industrial action, requisition of equipment, mechanical breakdown, shortage of fuel, insolvency or default of any carrier or service connected with the Tour, fraud perpetrated against US.

          Book this tour

          Upload Image...